The voice of your customer.
Finally loud and clear.
KlantStem measures NPS and CSAT in seconds. Send surveys, collect scores and see in real time what customers think — built for small and medium businesses.
Ready in 2 minutes · First 30 responses free · Dutch support
Built for growing small and medium businesses
How it works
From first survey to actionable insight, without an implementation project.
Send your survey
By email or a QR code on the counter — live within two minutes, no developer needed.
Customers score in 10 seconds
One clear question, big buttons, flawless on any screen. No account, no barrier.
See insights in real time
Promoters, passives and detractors visible in your dashboard right away, with the reason attached.
Everything to measure customer satisfaction
No separate subscription per feature — everything is in every plan.
NPS on the classic 0–10 scale
The question leaders trust: "How likely are you to recommend us?"
CSAT with stars
Measure satisfaction right after an order, conversation or delivery.
Email & QR invitations
Reach customers where they are — including a print-ready QR code for the shop floor.
Real-time dashboard
Average score, trend and distribution without waiting for an export.
Promoter/passive/detractor segmentation
See at a glance who your ambassadors are and who is at risk of leaving.
CSV export
Pull raw response data straight into your own spreadsheet or BI tool.
What customers say
“Within a week we saw which location was lagging behind. We now have that conversation with numbers, not gut feeling.”
“The QR code on the receipt got more responses than our old email survey ever did. Setup literally took ten minutes.”
“Our NPS rose from +12 to +38 in a quarter, purely because we finally saw who was unhappy and why.”
Simple, fair pricing
Start free, upgrade once you need more volume.
Free
€0
To try it out
Starter
€19/month
For growing teams
Pro
€49/month
For multiple locations
Ready to hear your customers?
Create a free account and send your first survey within minutes.
Start free